← Privacy Policy

Request Account Data Deletion

We process requests within 30 days.

Submitting this request starts the deletion of your Ascend account. When we process it, we anonymize all personal data, cancel active subscriptions and bookings, remove leaderboard entries, and deactivate the account. Your account record is preserved without any identifying information to maintain financial and referential integrity, subject to legal retention obligations.

Note: Requests are reviewed manually to verify your identity before any action is taken. We aim to complete requests within 30 days as required by applicable law.

We only use these details to process your deletion request.

You can also email us directly at ascendgym@proton.me